Ireland
IT Systems Administrators Co Waterford - Consider Leaving the City and Relocating to County Waterford
Role: IT Systems Administrator
Location: Co Waterford Ireland
Type: Permanent
Date Updated: January 17 2020
Email your resume or send us your Linked In or Github profile to: hello@matimba.com
Our Client
Our client is an international growth company serving the food, environment, pharmaceutical and cosmetics industries. It is a leader in the field of contract lab testing and research services globally.
The company is enhancing its IT Services and requires a number of IT Systems Adminstrators. Customer and quality orientated, you are flexible and organised, a good communicator, enjoy problem solving, working in a team and being productive, actively contributing to the success of IT Support.
Your Role
You will maintain the IT infrastructure (Workstations, Servers, Networking Equipment) of companies in both Ireland and the UK and ensure the infrastructures reliability and cost effectiveness. You will provide third line IT and telephone support to users and act as an escalation point for the Service Desk.
Your Responsibilities
Perform on-site and remote technical support for all UK and Ireland businesses. Provide users with appropriate level of support and advice:
Qualifications:
Email your resume or send us your Linked In or Github profile to: hello@matimba.com
IT Systems Administrators Co Waterford - Consider Leaving the City and Relocating to County Waterford
Role: IT Systems Administrator
Location: Co Waterford Ireland
Type: Permanent
Date Updated: January 17 2020
Email your resume or send us your Linked In or Github profile to: hello@matimba.com
Our Client
Our client is an international growth company serving the food, environment, pharmaceutical and cosmetics industries. It is a leader in the field of contract lab testing and research services globally.
The company is enhancing its IT Services and requires a number of IT Systems Adminstrators. Customer and quality orientated, you are flexible and organised, a good communicator, enjoy problem solving, working in a team and being productive, actively contributing to the success of IT Support.
Your Role
You will maintain the IT infrastructure (Workstations, Servers, Networking Equipment) of companies in both Ireland and the UK and ensure the infrastructures reliability and cost effectiveness. You will provide third line IT and telephone support to users and act as an escalation point for the Service Desk.
Your Responsibilities
Perform on-site and remote technical support for all UK and Ireland businesses. Provide users with appropriate level of support and advice:
- Adhere to KPIs and SLAs.
- Demonstrate regular attendance and punctuality.
- Perform daily system monitoring utilising tools made available.
- Verify integrity and availability of all hardware.
- Be directly responsible for server build, configuration and implementation.
- Ensure error-free and efficient implementation and functioning of the servers.
- Patch servers with Microsoft WSUS Critical Updates.
- Ensure all systems are updated with the latest Ani-Virus definition files.
- Administer, Active Directory, Group Policies, DNS, DHCP.
- Be directly responsibility for the local network.
- Participate in the definition of infrastructure design.
- Ensure error-free and efficient implementation and functioning of the systems.
- Ensure adequate support is accessible to users of services.
- Configure LAN switches, firewall and proxy servers.
- Coordinate WAN connectivity with vendors.
- Ensure all necessary technical support is provided to all internal users and maintain users' satisfaction in specific areas.
- Perform daily backup operations (where applicable).
- Ensure integrity of backup media and that media is hosted off-site.
- Perform regular test restores and DR testing.
- Systems under responsibility are:
- Workstation and laptops.
- Files and backup servers (physical and virtual).
- Switches, firewalls and routers.
- Act as backup for server and storage support, including front line support on general software (MS Office and business systems).
- 10% Travel required.
- On occasion weekend and evening work will be required, often at short notice.
- You will be expected to respond to any P1 emergency as the business requires.
Qualifications:
- BSc in Computer Science or Information Technology, ITIL certified, Microsoft certification, Cisco certification, Experience with NetApp and VMWare
- GXP experience essential for this role
- Experience in validation and support of pharmaceutical laboratory instrumentation and systems
- Minimum of 3 years experience in a similar role, supporting a large organisation in a 2nd / 3rd line role
- Minimum 5 years industry experience required
Email your resume or send us your Linked In or Github profile to: hello@matimba.com